Our managed IT service gives your organization a full technology department without the overhead of building one in-house. We monitor infrastructure around the clock, resolve issues through remote support and a responsive helpdesk, and keep systems current through scheduled patching and maintenance. Beyond day-to-day operations, we act as a strategic advisor, helping you plan technology investment ahead of need.
Tell us the sites, the user count and the timeline. We will come back with a specification and a written quotation.
Genuine, authorised-distribution stock, delivered and configured across Riyadh, Jeddah and Dammam.
The Aruba Instant On 1430 8G 64W (R8R46A) is an unmanaged eight-port Gigabit switch with PoE…
The Aruba Instant On 1930 24G 4SFP/SFP+ 195W (JL683A) is a smart-managed Layer 2+ switch with…
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Read More: 7 Questions to Ask Before Choosing a Managed IT Provider in RiyadhA managed IT engagement with Shabackat places day-to-day responsibility for your infrastructure with an external team instead of a fully staffed in-house department. In practice, this covers continuous monitoring of servers, network equipment and wireless, so faults are seen as they develop. Users get a helpdesk and remote support. Patching and maintenance follow an agreed schedule. Planning advice ties technology spending to business plans. Organisations whose main concern is the network itself, such as LAN, routers and branch links, can combine this with our Managed Networks & SD-WAN service.
Most engagements run in four stages. First is an assessment of your sites, user count, existing equipment and current pain points. Next comes a design that defines what will be monitored, how support requests are raised, and when maintenance windows fall. The third stage is deployment, where monitoring is put in place and any outdated or unsupported hardware is replaced. Ongoing support and periodic reviews follow. Where new equipment is needed, Shabackat can supply it from genuine stock with the manufacturer's warranty, for example Aruba Instant On switches and access points or Cisco C9800-LC-K9 and C9800-LF-K9 wireless controllers.
This model suits organisations in Riyadh, Jeddah, Dammam and other cities that have outgrown informal IT support but do not want to recruit a full team. It also fits multi-branch businesses that need consistent standards across locations, and IT managers who need extra capacity for routine operations so they can focus on projects. If you are comparing providers, our article on questions to ask before choosing a managed IT provider in Riyadh explains how to judge response-time commitments.
To start, send Shabackat your number of sites, approximate user count and preferred timeline through the quote form or on WhatsApp at +966 55 826 9606. We reply with a proposed specification and a written quotation that you can review internally or pass to procurement.
Yes. Proactive infrastructure monitoring around the clock is part of the service. If your requirement centres on LAN, routers or branch connectivity, Shabackat also offers a dedicated Managed Networks & SD-WAN service. It can run alongside managed IT or on its own, depending on your sites and internal team.
Shabackat is based in Riyadh and serves organisations across the Kingdom. Hardware for the service is delivered and configured in Riyadh, Jeddah, Dammam and other cities. Remote support and the helpdesk are available to your teams regardless of location.
Yes. Shabackat supplies genuine, new equipment with the manufacturer's warranty. This includes Cisco, Aruba, Fortinet, Huawei, Avaya and Microsoft products. For example, we can provide Aruba Instant On switches and access points or Cisco C9800-LC-K9 and C9800-LF-K9 wireless controllers, with installation and configuration available.
Pricing is by quotation, because the scope depends on your number of sites, user count and the systems to be covered. Share these details with your timeline through the quote form or on WhatsApp at +966 55 826 9606. Shabackat will respond with a specification and a written quotation.
